Dental Practice Management (12 hrs)
In this unit students will learn the responsibilities of the business office staff. Basic telephone techniques will be taught. HIPPA guidelines will be discussed. Patient recall will be introduced. Students will be taught employment strategies and career opportunities. At the conclusion of this course students will have been taught to:
- Greet patients and assist them in the check-in process
- Schedule patient appointments
- Collect information for Insurance submission
- Set-up patients for recare
- Create a cover letter and resume
- Be prepared for an interview Externship (24 hrs) All students will have the opportunity to participate in a working dental practice for 24 cumulative hours.